Scenic Tours across the Celtic Countries

Guided Tours of the Hebrides, Highlands & rest of Scotland

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  • 07747 117 870

  • info@celtic-tours.com

  • albannachguidedtours

  • albannach_guided_tours

  • @Albannach_Scot

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As well as for tours, a comfortable 7 seater minivan with baggage trailer is available for taxi services around the Isles of Lewis & Harris.

Airport/Ferry pick-ups, shopping trips, nights out, & 24hr service if booked in advance.

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Terms & Conditions

ALBANNACH GUIDED TOURS Terms & Conditions Tour Conditions.
All mentions of A.G.T. below refer to ALBANNACH GUIDED TOURS.

This section is for your information only
The following should be considered when using A.G.T’s Tour Guiding service:-You should also expect to pay a supplement for full-day tours lasting more than 8 hours, and half-day tours lasting over 4 hours.

A half-day tour extending past 13.00 may require a full day fee.

Guides should be included in meal/accommodation arrangements during the tour, or an extra allowance should be paid. On full-day tours, this will normally be lunch; on longer tours this will be dinner, bed and breakfast and lunch or meal allowance.

You should also expect to pay the Guides appropriate expenses and time incurred on travel to join the tour.

GROUPS, OPERATORS & COACH COMPANIES providing coaches and using an A.G.T Guide should note the following:-

Vouchers or Cash to cover all disbursements/outlays during the tour should be provided prior to the commencement of the tour by the Group Leader, overall Tour Operator or Coach company.

A coach which has a safe seat with a safety belt for the Guide and a working microphone and PA system should be provided. If there is not a working microphone or PA system provided, the group leader, operator or Coach company should be informed as soon as possible by the guide and advised that an increment of 100% may be charged by the Guide until the omission is rectified.

PAYMENTS & DEPOSITS :
A 33% deposit secures your tour except when ferries or planes are used during the Tour, or where the Tour Guide incurs transport costs to the start/finish then a 50% deposit is necessary. These deposits are due at least 60 days prior to departure (or at time of booking, if a late booking)

Reservations are accepted on a first-come, first-serve basis, as space is limited.

Currency Exchange Rates: Due to the current climate of financial instability, we may need to add a surcharge if the £STG/Euro or US$/£STG exchange rates vary over 5%.

CANCELLATIONS & REFUNDS:
Payments are refundable, minus £100 processing fee if cancellation is received 60 days prior to departure.

In addition to a £100 administration fee, the following charges apply if a cancellation is made before departure (% of total tour price):

  • 60 - 15 days prior to departure 33%
  • 14 - 8 days prior to departure 50%
  • 7 days - 48hrs prior to departure 75%
  • Less than 48 hrs prior to departure or no-show - NO REFUND ie 100% charge

Refunds are also subject to any deductions made by 3rd Party companies & businesses involved in the Tour, ie ferry, air, bus, rail companies or accommodation or activity providers.

TRAVEL INSURANCE:
IT IS ESSENTIAL THAT YOU HAVE REPUTABLE HOLIDAY/VACATION INSURANCE which includes good Cancellation, Accident, Medical & Baggage cover. If in doubt, contact A.G.T. or your local Travel Agent.

Responsibility Clause:
A.G.T. acts as a tour operator. Other suppliers providing transportation, sightseeing, visitor attractions and accommodations for the tour programme are independent contractors and are not agents or employees of A.G.T.

All coupons, receipts and tickets issued are subject to the terms and conditions specified by suppliers. By utilizing the service of the suppliers, you agree that A.G.T. will not be liable for any change in schedule, strikes, delay, acts of governments, fires, riots, theft, pilferage, epidemics, quarantine, medical or customs regulations, accident, loss, injury, or damage to you or to those travelling with you in connection with any accommodations, transportation or any other services or resulting directly or indirectly from any occurrence or conditions beyond its control, including defects in vehicles, breakdown in the equipment, thefts, delay or cancellation of or changes in the itinerary for any act, omission, or event during the time you are onboard the aircraft, ship, bus or train. Neither A.G.T. and/or agents of the transport companies concerned are to be held responsible for the late arrival of passengers at destinations or resorts due to inclement weather, nor are they to be held liable for payment or any refund for unused hotel accommodations or meals occasioned by such late arrivals at the accommodations holding rooms/bedspace as confirmed itineraries.

A.G.T. and suppliers contracted for services reserve the right to refuse to accept or retain any person whose behaviour is deemed likely to affect the smooth operations of a tour or adversely affect the enjoyment or safety of other passengers. A.G.T, it's agents, and suppliers shall be under no liability to any such person for refund, compensation, repatriation or any other matters arising. A.G.T. is not responsible for circumstances beyond it's control. Eg- Trip cancellations resulting from the inability for trip to depart as scheduled, such as cancellations due to acts of war and/or terrorism, Acts of God, or nature.

No responsibility is taken for baggage left in unattended locked vehicles or trailers.

Tour Cancellation By Operator: Be clearly advised that from time to time a tour departure may be cancelled due to a lack of participants. In such a case, the operator's sole responsibility is to provide a full refund. Cancellations due to government travel advice and/or government travel warnings, Acts of War, War, Terrorism, Acts of God, Natural Disaster or any other circumstance outside the control of A.G.Tours, are not the fault of A.G.T. Cancellation for any of these reasons will not be eligible for any form of refund. We thank you for reading the above and by PAYING the DEPOSIT SIGNIFIES YOUR AGREEMENT.